The UCHRA will not reopen its lobby to the public Monday but services continue.
The agency shut down last week after multiple employees tested positive for COVID-19. Executive Director Mark Farley said you should still contact your local office around the Upper Cumberland for your needs.
“Based on what the program is it’s best just to call into the office and see what is needed and see if we can avoid causing you to come into the public and then coming into the offices that’s what we want to do,” Farley said.
Farley said they will continue to evaluate the situation.
Things are still operating within the offices and there is a plan if you show up. “We’re just having the clients drop off the paperwork at the front door and handling it there in the lobby instead of letting people into the building and going through the offices,” Farley said.
Dropping things off physically or calling the offices during the pandemic are not the only options. “For some cases you may be able to do everything online and through text and email,” Farley said.
There is a Human Resource Agency in 14 Upper Cumberland counties. If you still have any questions about how to use or acquire services, Executive Director Farley said to reach out.
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